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Mary Kay EC Systems Mary Case Study

Along with that, the company is also using social networking sites to recruit staff and to post reviews of its products etc. All this has become possible with the help of a major hardware and software overhaul that allows wireless remote management at the 760,000 square-foot corporate headquarters. Other EC transactions include "service desk, ticketing system for consultants attending events, and service requests made by consultants." It is also using several other EC applications ranging from accounts to finance to inventory control. Some of the main social networking activities include posting jobs on social networking sites, showing movies through youtube, blogging about MK products and also selling its products through ebay. The consultants at MK are using the power...

It offers employees an opportunity to keep track of the inventory and sales easily as they can track orders and update the inventory in real time. It allows its consultants to place orders and get their supplies faster now that they can do so online. There is no delay in shipment of products and customers can get their products much faster than before. The company can also offer support to its consultants in other countries through the standardized system and this is essentially for growth of the company and its numerous consultants who are scattered all over the world.

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